ITSM that speaks compliance from day one
Enterprise-grade compliance without enterprise complexity. One platform for IT operations, risk, third-party risk, and continuous compliance assessment.
Everything your IT team needs.
Everything your auditors expect.
Two integrated suites — one for running IT operations, one for managing compliance — sharing the same data, same evidence, same platform.
Incident Management
Log, triage, escalate, and close incidents with SLA tracking and automatic audit trails — every action timestamped and linked to controls.
Service Request Management
Your IT front door. Manage service requests, approvals, and fulfilment through a published service catalogue — with full SLA visibility per request type.
Change Management
Structured RFC workflows with CAB approval, risk scoring, and rollback planning. Every change is a documented, reviewable event.
Release Management
Plan, schedule, and track releases with deployment checklists and post-release validation — keeping change and compliance tightly coupled.
Problem Management
Root cause analysis, known error database, and problem-to-incident linking to eliminate recurring issues before they become audit findings.
Asset Register
Maintain a live inventory of hardware, software, and cloud assets. Link assets to owners, risks, and controls for end-to-end traceability.
User & Access Lifecycle
Structured onboarding and offboarding workflows with access approval chains and revocation tracking — directly satisfying SOC 2 CC6.1–CC6.3 and ISO 27001 A.5.18.
SLA & Service Catalogue
Define what you promise and prove you delivered it. Service definitions, response and resolution targets, and SLA breach reporting — all audit-visible.
Designed for the team that does
both IT ops and compliance
Most ITSM tools treat compliance as a bolt-on. We built it in from the schema up.
Unified Evidence Collection
Every ticket, change, and asset action automatically generates compliance evidence. No separate export step, no manual copy-paste into audit folders.
Control-Linked Workflows
Map your ITSM processes to specific SOC 2 criteria or ISO 27001 controls. When a process runs, it satisfies a control. Simple cause, clear effect.
Audit-Ready Reporting
Generate TSC-mapped evidence reports for your auditor, or export a risk register for your board — in one click, from live operational data.
Role-Based Access, Natively
IT Ops, GRC leads, and external auditors each get a tailored view. Evidence access without exposing operational data. Least privilege by design.
Pick your Regpacks.
Ship compliance on day one.
ComplyIT365 ships with 15 pre-mapped Regpacks so you're never starting from a blank spreadsheet. Every control is wired to platform actions — one action can satisfy multiple frameworks at once.
One dashboard, every framework. Track coverage %, evidence velocity, and gap closure across all your Regpacks — updated live from operations.
One platform, three tailored lenses
Analysts run operations. GRC leads own posture. Auditors verify evidence. Same data, right view — each persona sees the workflow and controls that matter to them.
Ship faster without a compliance detour
Log incidents, resolve tickets, and manage assets in one place — every action doubles as evidence automatically.
- Single-pane incident, request, change, problem, release workflows
- Personal queue with SLA timers and priority sorting
- Every ticket auto-links to the controls it satisfies — no extra effort
- Import assets from CSV/XLSX and start with a live inventory in minutes
Analysts · Ship faster without a compliance detour
Log incidents, resolve tickets, and manage assets in one place — every action doubles as evidence automatically.
- Single-pane incident, request, change, problem, release workflows
- Personal queue with SLA timers and priority sorting
- Every ticket auto-links to the controls it satisfies — no extra effort
- Import assets from CSV/XLSX and start with a live inventory in minutes
GRC Leads · Multi-framework posture, one live matrix
See exactly where you stand against every Regpack. Which controls are covered, which need attention, which are backed by real evidence.
- Module × Framework matrix — SOC 2, ISO 27001, DPDPA, NIS2, HIPAA, PCI DSS, MAS TRM, NIST CSF, more
- Live control coverage % — auto-updated whenever operations run
- Risk register, vendor risk, and assessment gaps side-by-side
- Assign owners, set review dates, and export board-ready reports
Auditors · Evidence at your fingertips
A read-only, audit-scoped view of every control — with the linked incidents, changes, assets, policies, and evidence artifacts already attached.
- One click from a control → all supporting evidence with timestamps
- Immutable audit trail on every change, assignment, and status update
- Framework-scoped exports (PDF/CSV) for auditor deliverables
- Least-privilege access — auditors see what they need, nothing they don't
Compliance shouldn't be a
separate team's problem
When your ITSM and your GRC tool are different systems, evidence collection becomes a full-time job. We fix the root cause.
- Evidence collected automaticallyIT actions = compliance evidence. No dual-entry, no post-hoc documentation sprints before your audit.
- One platform, two audiencesIT Ops teams see their workflows. GRC leads see their controls. Auditors see their evidence. Same data, right lens.
- Startup-friendly, enterprise-gradePriced for growth-stage companies pursuing their first SOC 2 or ISO cert — not just for teams with a dedicated GRC headcount.
- Deep Indian regulatory awarenessDPDP Act, RBI IT controls, SEBI compliance — built with Indian-context requirements from the start, not as an afterthought.
Priced around your programme,
not per-seat guesswork
Every ComplyIT365 deployment is scoped to your Regpacks, headcount, and hosting choice. We'll build a proposal that fits — no hidden add-ons, no audit-day surprises.
For pricing, please reach out to us at sales@complyit365.com.
Let's talk about your
compliance journey
Whether you're six months from your first SOC 2 audit or scaling a mature GRC programme, we'd love to understand where you are.
Talk to our team
We're practitioners who've been on both sides of the audit table — as auditors and as the team being audited. We'll give you an honest assessment, not a sales pitch.
Design partners get direct roadmap influence
We're onboarding a small number of design partners for our paid pilot programme. You'll get hands-on access, direct team support, and influence over the roadmap.
The app itself,
not a stock screenshot
Real screens from ComplyIT365 — where your IT operations meet your evidence-of-record. Every action logged, every control tracked, every framework mapped.
